Experience Platform Services

Adobe Experience Platform overview

Adobe Experience Platform is the first purpose-built customer experience management platform. With real-time customer profiles, continuous intelligence, and an open and extensible architecture, Experience Platform enables you to deliver personalized customer experiences at scale. Read the Platform overview to learn more.

Adobe Real-time Customer Data Platform

Adobe Real-time Customer Data Platform (Real-time CDP) combines data sources to create unified profiles in real time, which provide one-to-one personalized customer experiences across all channels and devices.

Data Catalog

Manages the metadata for the datasets created in the tenant, data lineage, and policies associated with them.

Data Ingestion

Bring data into Adobe Experience Platform using batch ingestion, streaming ingestion, and source connectors.

Data Access

Provides access to the content of registered datasets for data export.

XDM System & Experience Data Model

Driven by Adobe, Experience Data Model (XDM) is an effort to standardize customer experience data and define schemas for customer experience management. XDM System operationalizes Experience Data Model schemas to support the interoperability of data across Experience Platform components.

ETL Integration Guide

Create high performance connectors for data integration tools for integration with Adobe Experience Platform.

Real-time Customer Profile, Identity & Segmentation Services  

Create segments based on Real-time Customer Profile data to generate audiences and power consumer experiences, incorporating identity management and stitching.

Data Science Workspace

Data Science Workspace offers predefined machine learning models you can use in your own solutions as well as the capability to create your own models.

Query Service

Use SQL queries to retrieve data from Adobe Experience Platform, such as Adobe solution data, customer 1st party data, or any other Platform data.

Data Governance

Adobe Experience Platform brings data from multiple enterprise systems together to better allow marketers to identify, understand, and engage customers. Experience Platform includes end-to-end Data Governance infrastructure to ensure the proper use of data within Platform and when being shared between systems.

Privacy Service

Privacy Service provides a RESTful API and user interface that allow you to make data access and delete requests that comply with privacy regulations.

Observability Insights

Expose key observability metrics in Adobe Experience Platform, providing insights into usage statistics, historical trends, and performance indicators for various Platform functionalities.

Decisioning Service

Create personalized, optimized, and orchestrated experiences in applications running on Adobe Experience Platform.


Experience Platform API Troubleshooting Guide

Find answers to frequently asked questions about working with Adobe Experience Platform APIs, including troubleshooting for common errors.

Release Notes

Information about the latest release of Adobe Experience Platform.

Access Control & Sandboxes

Experience Platform leverages product profiles in Adobe Admin Console, which link users with permissions and sandboxes. Sandboxes partition a single Platform instance into separate virtual environments to help develop and evolve digital experience applications.

Glossary of Platform Terms

Identify terms used in Adobe Experience Platform services and components.

Experience Edge

The Adobe Experience Platform Web SDK client-side JavaScript library allows customers of the Adobe Experience Cloud to interact with the various services in the Experience Cloud.